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COVID-19/Coronavirus Information

wash hands coronavirus

We want to ensure you that our patients, their families, and our staff remain our top priority. Below you will find helpful information and resources regarding our response to COVID-19.

We continue to accept referrals and provide compassionate care to anyone who chooses hospice or palliative care, to make a referral click here.



What you need to know

At Hosparus Health, protecting our patients, families and staff is our top priority. While our caregivers are highly trained in infection control measures and follow best practices in the day-to-day delivery of care, we want to assure you that we are taking the emerging situation surrounding the coronavirus very seriously. We are actively monitoring the latest news about COVID-19 in our 41-county service area and are implementing additional prevention and treatment protocols as advised by Centers for Disease Control and local health departments.

Kentucky Department of Public Health information 

Indiana State Department of Health information 

What is coronavirus?

Coronavirus 2019 (COVID-19) is a respiratory illness caused by a new type of virus that was first detected in Wuhan, China, and now has been documented in more than 100 locations around the world, including in the United States. Cases have been reported in both Kentucky and Indiana.

What are the symptoms of coronavirus?

Patients with COVID-19 may show mild to severe respiratory symptoms of fever, cough and shortness of breath. If you have recently traveled to an affected area or may have been exposed to someone diagnosed with COVID-19 and experience any of these symptoms, report them to your primary care doctor right away.

How can I get coronavirus?

The virus is thought to spread mainly from person-to-person, especially between people who are in close contact with one another (within about 6 feet).  Respiratory droplets are produced when an infected person coughs, sneezes or talks, and these droplets can land in the mouths or noses of people who are nearby or inhaled into the lungs. Studies have shown that COVID-19 may also be spread by people who are not showing symptoms.

Is there a vaccine?

There is currently 2 FDA approved vaccineswith EUA (emergency use authorization): Pfizer and Moderna.

Many other vaccines are being developed and tested.

How can I help protect myself?

– Only essential caregiver/s should be present during visits with the patient and try to help support physical distance with the
Hosparus Health staff person. Other household members should stay in another part of the house.

-Wear a mask, bandanna, or other cloth to cover your nose and mouth during our visits.

-Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, sneezing,
or having been in a public place. If soap and water are not available, use hand sanitizer with at least 60% alcohol.

– Cough and sneeze into a tissue or inner elbow and wash your hands immediately after.

– Avoid touching your face, eyes, nose or mouth with unwashed hands.

– Avoid contact with people who have fever, cough or difficulty breathing.

– Separate yourself as much as possible from others in your home.

– Avoid sharing personal household items with family members.

– Keep ‘high-touch’ surfaces such as bathroom sinks, toilets, kitchen counters, doorknobs and phones/computers clean, and
disinfect at least daily or more if needed. When touching objects that have not been recently disinfected, wash hands frequently.

– If you or a family member has traveled in the past few weeks, please make your RN or other Care Team member aware.

What should I do if I get sick?

– Stay home, except to seek medical attention.

– Call ahead to your provider to report your symptoms, then follow their instructions on how to get treatment.

– Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands. If a tissue is not available, cough into your elbow, not your hand.

– Routinely clean and disinfect frequently touched objects and surfaces such as tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks and cell phones to prevent further spread of the illness.

– Separate yourself as much as possible from others in your home.

– Avoid sharing personal household items with family members.

– Seek medical attention if your symptoms worsen.

How is coronavirus treated?

Because COVID-19 is a virus like the flu and the common cold, it cannot be treated with antibiotics. People with COVID-19 can get medical care to help relieve their symptoms.

Should I still get my flu vaccine?

Yes. Getting a flu vaccine is more important than ever during to protect yourself, your family and your community from flu. A flu vaccine this season can also help reduce the burden on our healthcare systems responding to the COVID-19 pandemic and save medical resources for care of COVID-19 patients.

To learn more about the flu vaccine, prevention, and symptoms visit the CDC website: 

To learn about the flu and its relationship to COVID-19, click here:

What if my family member has a visit coming up with Hosparus Health and is COVID positive?

If the patient is COVID positive we will provide them with a surgical mask to wear during our visit, unless it is contraindicated for his/her condition, and we ask others present for the visit to wear a cloth mask covering their nose and mouth. We ask family members who are COVID positive to not be present in the room during the visit. If the family member must be present, we ask them to wear a mask and maintain physical distance.

Additional Preventative Measures

In addition to following the guidelines recommended by the CDC and local boards of health, Hosparus Health is taking further steps to ensure the health and safety of our staff and those in our care.

Buildings and staff:
  • Frequent disinfecting of common surfaces such as doorknobs, faucet handles, microwave handle, etc. at all our facilities
  • Holding regular in-person clinical team meetings via teleconference
  • Requiring employees with any possible symptoms to take sick days
  • Daily screening of all clinical employees for symptoms and exposure to coronavirus
  • Requiring managers and support staff to work from home
Patient Care
  • Suspending routine volunteer activities that involve patient care
  • Using telehealth for consultative and non-emergency visits
  • Restricting visits of chaplains and social workers to nursing home and assisted living patients
  • Daily screening of all visitors at our Inpatient Care Center for symptoms and exposure to coronavirus
  • Monitoring of our supply chains to ensure we have adequate medical equipment and supplies for our care providers and patients, including gloves, gowns, eye protection and respirator masks
Grief Counseling
  • Cancelling Grief Counseling Center support group meetings until further notice. Most groups are available via teleconference.
Thrift Shoppes
    • We are operating with reduced hours
    • Social distancing is required throughout the shops and in line at the register
    • Limited capacity in the store
    • We have enhanced disinfecting and sanitizing procedures health screenings for employees and volunteers
    • Masks required for employees and volunteers ; masks encouraged for shoppers
    • Fitting rooms will be closed
    • Shoppers encouraged to bag their own items at the register to limit contacts
  • Hours of operation:

Store Hours: 10 AM to 5 PM Monday-Friday, 10 AM to 2 PM on Saturday
Donation Hours: 10 AM to 4 PM Monday-Friday 10 AM to 2 PM on Saturday

Store Hours: 9 AM to 5 PM Monday-Friday
Donation Hours: 10 AM to 4 PM Monday-Friday

Donations should be boxed or bagged in a container that will not be returned. During drop-off, donors are asked to maintain a safe social distance of 6 feet.

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